1. Introduction
Welcome to Super Hobby Co. Ltd. (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (https://mysuperhobby.com) and tell you about your privacy rights and how the law protects you.
2. The Data We Collect
As a B2B manufacturing entity, we primarily collect business-related information. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data: Includes first name, last name, username or similar identifier.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Project Data: Includes OEM drawings, 3D files (STEP/IGES), and specifications uploaded via our inquiry forms. Note: All OEM project data is treated as strictly confidential.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To Process Quotes: To evaluate your engineering requirements and provide accurate pricing (RFQ).
- To Perform Contracts: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., shipping goods).
- To Improve Our Website: We use analytics to understand how visitors interact with our site to improve user experience.
4. Data Security & OEM Intellectual Property
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
For OEM/ODM Clients: We understand the importance of Intellectual Property (IP). Any technical drawings or design files submitted to us are stored on secure, offline-access servers and are only accessible by our lead engineers and project managers. We are happy to sign a Non-Disclosure Agreement (NDA) prior to receiving sensitive data.
5. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
6. Third-Party Links
This website may include links to third-party websites (e.g., LinkedIn, Facebook, YouTube). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
7. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us:
Super Hobby Co. Ltd.
Email: sales@superhobby.com
Address: No. 88 Industrial Park, Longgang District, Shenzhen, China.
Last Updated: November 26, 2025